Full-cycle services for your project

Rising Crane provides comprehensive one-stop services, covering the entire process from project consultation to equipment delivery and after-sales. We are equipped with an experienced online consultant team, technical support team and delivery team to ensure high-quality production of equipment, while also providing each customer with a convenient and efficient service experience.

Installation and Commissioning

The smooth putting into use of equipment and high customer satisfaction are also what Rising Crane pursue. After the equipment arrives at the customer’s site, we will arrange for engineers to provide remote video installation guidance, or go to the site to provide guidance according to customer needs. We will ensure that the equipment undergoes strict debugging after installation and can operate normally.

Training Service

In order to ensure the safe use of the equipment and maximize its performance, we provide training services to customers, and Rising crane’s professional technicians will train the customer’s operators. The training content includes equipment start-up and shutdown procedures, emergency procedures execution methods, detailed instructions for various configurations, etc.

Be your trustworthy partner

We provide comprehensive after-sales service to ensure long-term customer satisfaction and smooth project operation after equipment delivery. Our after-sales service team is composed of professional technicians who have rich experience and professional knowledge and can promptly and efficiently solve various problems encountered by customers during the use of equipment.